Bookings & Cancellations Policy
I understand that it isn't always possible to keep our intentions, and that life is full of surprises! However, to keep it fair for all of us, I have created a booking and cancellation policy.
Class Cancellation
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Classes must be cancelled online no later than 2 hours before the class.
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If you have trouble, please email me to cancel your class (this still must be done no later than 2 hours before).
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Missed bookings or late cancellations will be charged in full.
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Advance booking
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If you book an in-person or online class and fail to cancel or show up, you will be charged for the class. I value my time as much as I value yours, so this ensures that we do our best.
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If you have not yet paid for the class in advance, but you have signed up and then decided not to take the class, a balance owing will be requested to be paid unless you have cancelled at least 2 hours before the class.
All in-person classes must be paid for before the class is taken, either by making a payment online or in person. Those with outstanding balances will be asked to pay before signing up for any more classes.
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Class Cards
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Class cards are non-transferable and non-refundable unless shared with family members.
Cards do expire and cannot be extended, unless you have a doctor’s note and cannot practice yoga for a period of time.
Refund Policy
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Payments are non-refundable if the class cancellation policy is not followed. Class credits are given to those who have cancelled 2 hours prior to class.
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If you have any further questions, please GET IN TOUCH.